Our Policies
For my and my clients' safety, and to protect my business, there's a few little policies in place, please read these thoroughly.
1
Illness
Please do not attend your appointment if you're ill, it poses some risk for me. There are some possible exceptions if you're willing to take precautions, just give me a message! (Sadly, you will lose your deposit if you cancel with less than 48 hours' notice, I'm sorry, that's unavoidable!)
2
Cancellations
I understand that sometimes, unexpected circumstances arise beyond our control, of course, and you may have to cancel your appointment. No worries at all, but I'm sure you also understand that I have to protect my livelihood. For that reason, anything less than 48 hours' notice will result in loss of your deposit.
No-shows will also lose their deposit, and three no-shows will result in you being blocked from rebooking.
3
Nail Art
Please send me your nail art inspiration well in advance of your appointment so I can prepare. If you're not sure what you want, that's fine, book a nail art consultation when you book your appointment so I can ensure I have enough time to give you nails you'll love!
4
Neurodivergent friendly Salon
Being neurodivergent myself, I aim to be as accommodating as I can, to make nail services accessible. Give me a message or tell me at your appointment if there's anything I can do to make the experience easier! I can talk you through every stage of the process, I can offer no-talking appointments, all sorts! The one thing I definitely can't promise is no background noise, as I work in the same room as other people.